Refund policy

At Aura Living, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 7-Day Return Policy.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by the customer.
• Personal care or hygiene products once opened.
• Gift cards and clearance items (if applicable).

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved:

• Refunds will be processed within 5–10 business days.
• The refund will be issued through the original payment method whenever possible.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

For return or refund requests, please contact us:

📧 theauralivingofficial@gmail.com

We are committed to making your shopping experience smooth and hassle-free.